At Manhattan Car Services, we take great pleasure in offering an extensive variety of vehicles tailored to suit your specific needs. Our affiliated fleet includes sophisticated and luxurious 4-door sedans, roomy minivans, SUVs, stretch limousines, as well as larger passenger vans, sprinters, and buses of various sizes. We are proud to provide this diverse selection to cater to all your transportation requirements, ensuring your utmost satisfaction.

In general, a standard sedan typically provides comfortable seating for up to four passengers, specifically designed to accommodate three individuals. As for luggage capacity, the trunk of a sedan usually offers sufficient room for two standard-sized suitcases.

There will be no additional fee if the luggage can fit within the trunk of the vehicle. However, if any luggage item, such as a carry-on, suitcase, duffle bag, or box, needs to be placed inside the vehicle, there will be an additional charge of $10.00 per piece.

If all of the luggage pieces are large in size, either a minivan or an SUV will be required.

The availability of vehicle options for reservation will depend on the size of your pet. Generally, small pets can be accommodated in a regular sedan or midsize SUV. However, if you have a larger pet, a bigger vehicle will be required. Please ensure to inform us during the booking process, as not all drivers are equipped to provide this service.

In order to adhere to legal regulations, children under the age of 8 must be safely seated in a car seat. Passengers have the option to either bring their own car seats or request Manhattan Cars to provide them for an additional fee.

Passengers who are below 18 years of age must be accompanied by an adult. The driver reserves the right to request identification as a means to verify the passenger’s age.

The customary tipping range in the industry generally falls between 15% to 20%. Nonetheless, the specific amount is ultimately up to your discretion and dependent on your personal preference.

Not all airport journeys will include toll charges. In Manhattan, the typical toll fee for transportation to or from JFK or LGA airports is approximately $10.17. For trips involving EWR (Newark Airport), tolls begin at $21.80. Toll fees are applicable for each leg of roundtrip reservations. If the driver encounters tolls on the return to the city, an extra charge will be added. It is important to keep in mind that the driver has the discretion to choose the most appropriate route based on traffic and weather conditions.

To ensure your convenience, we offer a wide range of minivans, including popular models such as the Toyota Sienna, Honda Odyssey, Ford Sprinters, and Mercedes Sprinters. You have the flexibility to choose from these available options according to your preferences.

Our affiliated stretch limousines are furnished with TVs, DVD players, and CD players, ensuring an enhanced experience for you. Whether you are commemorating proms, weddings, or any other extraordinary event, we specialize in providing all the essentials you need, excluding alcohol.

Certainly! If you intend to use your credit card for in-car payment, it is important to have the card in your possession and present it to the driver at the conclusion of the trip for processing. However, if you have already provided your credit card information and ID details during the reservation process, there is no need to physically present the card.

Certainly! We provide a convenient pre-paid option that allows for third-party payments. When making a reservation, you can enter your credit card details in the payment section and select the “All Inclusive” option to pre-pay for the ride on behalf of your guest. This allows you to effortlessly utilize your credit card for payment and manage the transportation needs of someone else without any hassle.

To obtain details regarding the pricing of stops along your route, please don’t hesitate to contact us via phone, email, or text. The cost can vary depending on the nature and specific needs of each stop. We are available to help address any inquiries you may have.

If you plan to travel with a surfboard, skis, or golf clubs, you can effortlessly reserve a minivan, large passenger van, or SUV through our user-friendly online booking system.

If you happen to forget to obtain a receipt, you can easily request one by contacting our customer support team via phone, email, or our website. They will be delighted to assist you promptly.

If you have misplaced an item in a vehicle associated with Manhattan Car Services please contact our office, and we will immediately assist you in coordinating with the driver and relevant departments to locate the item. However, it is important to note that we cannot take responsibility for any belongings left behind. We will make every effort to recover your item, and if successful, we will contact you to make arrangements for its return. Alternatively, we can arrange for the item to be delivered to you, but please be aware that additional costs may apply depending on the distance traveled.

At Manhattan Car Services, we have a grace period of 10 minutes after the scheduled pickup time, during which no waiting time charges will be incurred. However, if the delay exceeds 15 minutes, waiting time charges will be applied for the entire duration of the delay. To provide further clarification, let’s consider a couple of examples:

Example 1: If the scheduled pickup time is 10 AM and the passenger arrives at 10:10 AM, no waiting time charges will be applied.

Example 2: If the scheduled pickup time is 10 AM and the passenger arrives at 10:15 AM, a waiting time charge of 15 minutes will be applied. The waiting time fee is calculated based on an hourly rate that is prorated according to the vehicle class.